Aquarium Supply Co. is your #1 online aquarium store for in-stock live fish, saltwater livestock, shrimp, snails, plants, bundles, and aquarium supplies. Most in-stock products generally ship in 1–2 business days, but live orders may be held for animal safety when weather, livestock condition, carrier availability, holidays, or destination risk makes a later ship day safer.
Generally Ships in 1–2 Business Days
Most in-stock products generally ship in 1–2 business days. That means the order is normally prepared quickly when inventory is available and conditions are safe for shipment.
What “Generally Ships” Means
“Generally ships” is a normal processing estimate, not a guarantee that every order leaves the same day. Live animal safety comes first. Weather, holidays, carrier schedules, livestock condition, and destination may affect the final ship day.
How Live Fish Are Packed
Live fish are packed for aquarium-safe transit using species-appropriate bagging, clean water, oxygen when needed, and insulated packaging when conditions call for it.
How Saltwater Livestock Is Packed
Saltwater fish and marine invertebrates may require extra care based on size, salinity, water volume, temperature, route, and destination.
How Shrimp, Snails, and Invertebrates Are Packed
Inverts are packed with stable transit in mind. Shrimp and snails can be sensitive to temperature swings and sudden water-parameter changes, so acclimation matters.
How Live Plants Are Packed
Live plants are packed to help protect moisture and reduce damage during transit. Some leaves may bend, melt, or shed after shipping as the plant adapts to a new tank.
How Supplies Ship
Dry goods, food, filtration, water care, and equipment ship based on the available checkout methods for the cart and destination.
Mixed Livestock + Supply Orders
Mixed carts may ship together or separately depending on order contents, shipping method, weather, and packing requirements.
Weather Holds
If weather creates a major risk for live animals or plants, shipment may be held for a safer shipping window.
When Your Order Arrives
- Bring the package inside immediately.
- Inspect bags/containers before opening.
- Keep lights low.
- Read the acclimation guide.
- Do not dump shipping water into the display tank if avoidable.
- Contact support from the order email if something needs review.
Live Arrival Support
If something looks wrong on arrival, reply from the order email with clear photos, a short description, and the order number so support can review it quickly.
What Live Arrival Support Does Not Mean
Live arrival support does not mean every issue is automatically a cash refund. Support review depends on order details, arrival condition, photos, timing, and store policy.
Before You Order Checklist
- Is your tank cycled?
- Is the tank large enough?
- Are current tankmates compatible?
- Will someone be available to receive the package?
- Do you know how to acclimate this livestock?
- Is your weather safe for shipping?
Contact Support
Need help before you order? Contact Aquarium Supply Co. for compatibility, shipping, livestock fit, and practical add-on support.
